Our patient safety and quality of care that we deliver is most important to us, therefore we are regulated by the Care Quality Commission (CQC) and we follow the GMC good medical practice guidelines. We undertake yearly independent appraisals and five yearly revalidation.

No you don’t, just call, email or book online via our website to get an appointment.

We strive to make this an all inclusive service, however sometimes the clinic space and environment may not be suited for all disabilities. In special circumstances we ask that you contact us in advance, so that we try our best to help organise an appropriate location to accommodate patients, but please understand that this may not always be immediately possible

Not at all. You can be simultaneously registered with both an NHS and private specialist. From the patient perspective it only means that you have more options when it comes to your healthcare.

Unfortunately, we do not have an in-house imaging facility available, however we will send you to our recommended centre, where they will be able to carry out the investigation.

Unfortunately, we are unable to refer back to an NHS specialist but we can recommend a private specialist or inform your GP in writing with the appropriate advice.

All private face-to-face appointments are conducted in CQC registered clinic rooms. To ensure maximum confidentiality and security, video calls will be conducted via a secure and encrypted platform .

Tuesdays 10am-4pm for radiology appointments

Saturdays 9.30am-5.30pm, all rheumatology and radiology appointments

We can issue private prescriptions including repeat prescriptions if the need for medication is clinically indicated. Our prescriptions do not qualify for the NHS fixed charge (or free) prescriptions service. It should be noted that our usual policy is to not provide schedule 1 or 2 controlled drugs. Occasionally, if there is a clear clinical indication of the need for schedule 3 controlled drugs, we will provide them. However, this is only possible if you have provided us with consent to discuss and share information with NHS services and/or local pharmacies as well as any relevant law enforcement bodies.

We pride ourselves on the speed and efficiency of our service. In fact we think this is what sets us apart. This means that we will endeavour to deliver the vast majority of our test results within 48 hours. Of course, some more specialised tests can take longer and we always advise patients that these periods can be lengthened due to delivery times or transportation issues. You will be informed of test results whether they are normal or abnormal but we will only contact you if you have provided us with consent to do so. Additionally a copy of all test results can be emailed or posted to you.

If more time is required for your appointment, we will endeavour to make this available to you at the time, or we can re-book you for another consultation. We will upgrade your consultation if needed.

We have a 24hr cancellation policy whereby if you cancel after the 24 hour window or you do not attend your appointment, you will be charged a cancellation fee of £50. However for extenuating circumstances we are happy to reschedule appointments at your convenience. You’re welcome to make use of the contact us form to contact us via phone.

If you can’t find an appointment that suits you, please give us a call on 02072054186. We are happy to provide flexible or remote appointments so that you are able to take care of your health when is suitable for you.

At AN Medical Services we accept payments by credit or debit cards (there will be a small additional transaction fee for card payments), as well as cash payments. We expect all our patients to make full payment for the consultations and investigations on the day.

Most UK based private health insurance schemes will not cover private specialists who are not registered with the respective insurance body. However, with some premium cover insurance companies, you can chose your specialist but it is always best to check this with your insurer first.

There will be additional costs if the patient requires a chaperone or an interpreter

In the event a patient wishes to use a family member, medicolegally as they are not independent interpreters, patients will be liable for any misrepresentation

With the service we will provide, we hope that all of our patients will not feel any need to complain, however in the rare case that this is required, all formal complaints will need to be put in writing and submitted to the practice as soon as possible after the event.

Please send any complaints to: anmedservices@gmail.com

We aim to report back to you within 20 days. If this is not possible, the reason for the delay will be explained to you and you will be given a revised date for the completion of the investigation.

If you have tested positive for COVID-19 please reschedule your appointment

We are registered as healthcare providers with WPA health insurance. You can search for us as individual specialists on the WPA website and then contact your WPA provider. According to your health insurance cover there will be part of the payment that you will be liable for, however your provider will be able to give you more details on this.